Your Privacy
Matters to Us

Introduction

Welcome to HomeLengo ("Company", "we", "us", or "our"). We operate the website https://realestate.ginfomatics.com/ (the "Service") and are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our Service.

2.1 Information You Provide

• Account registration: Name, email address, password, and phone number.
• Profile information: Profile photo, preferences, saved searches and property wishlists.
• Enquiry forms: Messages sent to agents, property enquiry details and contact information.
• Property submissions: Property details, images, pricing and location data submitted by landlords or agents.
• Payment information: Billing address and transaction data (payment card details are processed by our secure third-party payment provider and are not stored by us).

2.2 Automatically Collected Information

• Log data: IP address, browser type, pages visited, time spent, and referring URLs.
• Device data: Device type, operating system, and unique device identifiers.
• Location data: Approximate geographic location derived from your IP address.
• Usage data: Features you use, searches performed, and properties you view or save.
• Cookie data: See Section 5 for full details on our use of cookies.

How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain our website and services.
• Process your account registration and manage your profile.
• Facilitate property searches, enquiries and transactions.
• Send you service-related communications and updates.
• Send marketing communications (only where you have opted in).
• Personalise your experience and provide relevant property recommendations.
• Analyse usage patterns to improve our platform and services.
• Detect, prevent and address fraudulent or unlawful activity.
• Comply with applicable legal obligations.

Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Agents and property owners: When you submit an enquiry, your contact details and message are shared with the relevant agent or landlord.
• Service providers: Trusted third-party companies who assist us in operating our website (e.g., cloud hosting, analytics, email delivery) under strict data processing agreements.
• Legal requirements: Where required by law, court order or governmental authority.
• Business transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
• With your consent: In any other case, only with your explicit prior consent.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. For full details, please see our Cookie Policy.

In summary, we use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with our site.
• Preference cookies: Remember your settings and preferences.
• Marketing cookies: Used to deliver relevant advertisements (only with your consent).

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These include:

• TLS/SSL encryption for all data transmissions.
• Encrypted storage for sensitive data fields.
• Regular security audits and penetration testing.
• Strict access controls and employee training.
• Incident response and data breach notification procedures.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we limit how we process your data.
• Right to Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@homelengo.com.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements and other factors. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

• Email: privacy@homelengo.com
• Post: HomeLengo Privacy Team, 101 E 129th St, East Chicago, IN 46312
• Phone: 1-333-345-6868

We aim to respond to all privacy-related enquiries within 30 days.